The challenge
Throughout Latin America, Sony Ericsson's Walkman® series has dominated the music phone category. But competition was building pressure on the brand, and Sony Ericsson asked us to develop a regional strategy that would broaden the phone's appeal, and contribute to ambitious brand-building and sales objectives.
Our insight
Music can be intensely personal. But it can also create emotional bonds that bind groups of people together. We identified three distinct attitudes to music. The young techno-friendly constantly hunt for new music to share. The ‘leading edge, not bleeding edge' use music to gain acceptance within their social group. The third group enjoy music because it connects them to friends and family. By tapping into these attitudes, we could expand engagement with the product, and leverage the Walkman® heritage that is respected across the entire sector.
Our solution
With digital at the core of our strategy, we could focus on the points where music and emotion coincide to communicate a uniquely emotional music experience.
We created a website offering exclusive content, and arranged for Walkman® phones to be pre-loaded with These Moments in Life, the new album by Grammy-winning Colombian rock sensation Juanes.
We then worked with leading nationally-based music websites throughout Latin America to establish Sony Ericsson and Juanes content on their sites. We also engaged with our audience through social networking sites, encouraging audiences to share their musical ‘moments in life'.
The digital campaign was supported by local advertising in the press, through TV, radio, posters, point of sale and live music launch events featuring Juanes.
The results